We send emails using a number of different services. Each service uses tracking technologies. We use this information primarily to understand what subjects are interesting to our readers, by monitoring whether our emails are opened and what links are clicked on by our readers. We then use this information to improve the emails that we send to you and the services that we provide.
If you do not wish to allow us to use these technologies, the best way to do this is to not enable images when you view our emails. In other words, only view the plain-text of the email.
In addition, each marketing email that we send to you will contain a link to details of the tracking technologies used for that specific email. If you click on the link you will be taken to the latest information and tracking-preference tools made available by the relevant email service.
If you do not allow us to use tracking technologies, this will stop us being able to take your preferences, as expressed by your email viewing behaviour, improve the emails that we send to you over time. We will not be able to factor-in your email content preferences when creating further emails. We will also not be able to factor-in your preferences when considering what improvements to make to our services.
For some marketing emails, we use Eloqua for the sign-up page and to send emails to you. On the relevant sign-up page, Eloqua will place a persistent cookie on your device unless there is already an Eloqua cookie on your device. If you have used a website which uses Eloqua, then you may have an Eloqua cookie already. We may use the Eloqua cookie to allow us to analyse your use of our website so that we can keep improving our website.
Emails sent using Eloqua will use tracking technologies of the kind described above. If you wish to disable all use of Eloqua tracking technologies for your device you can do this on Eloqua's opt-out page.
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ProtectMyID is provided by Experian Ltd (Registered number 653331). Experian Ltd is authorised and regulated by the Financial Conduct Authority (firm reference number 738097). Experian Ltd is registered in England and Wales with registered office at The Sir John Peace Building, Experian Way, NG2 Business Park, Nottingham, NG80 1ZZ.
If you have been provided with the ProtectMyID service as a result of a data breach you can access this at the following link: partner.protectmyid.co.uk/protection
Alternatively, please refer to the original email or letter inviting you to join ProtectMyID for the appropriate website or contact details
0344 481 0001
PO BOX 9639NOTTINGHAMNG80 1AE
*Charges for calling 03 numbers are the same as for calls made to standard UK landline phone numbers starting 01 or 02.
If your landline or mobile phone package means you can call an 01 or 02 number as part of 'free' inclusive minutes, the same will apply to calling our 03 numbers.
Experian also offers a variety of identity and fraud management services, visit our
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